Quality
Geistnote's cables are assembled by an Aerospace Defense Contractor using premium connectors, solder, and AS9100 Rev C/ISO 2001 quality management practices. Not only do we test the cable for continuity, we also plug the cable in to make sure it is functioning properly. Our assembles have a product sheet, cable strap, and warranty. You won't receive an expensive assemble in an unlabeled bag shipped in a padded envelope; We ship most of our products in boxes. You also won't see any household bags, newspapers, or peanuts in the box for padding. We are professionals from the product to the packing. Give us a try you won't be disappointed.
Customer Service
Everyone has heard, "Customer is always right", "Free Tech Support", ... We will keep it simple.
- When we do make a mistake, we are quick to admit that mistake and swift with a solution.
- Our phone number is a direct line to the owner.
- We strive for a 24 hour turn around no matter what the order is. Exceptions: Mic Mods, custom cable orders greater than 5 cables, etc.
- Need advice? We will give it to you without any monetary expectations from you. Sometimes we are extremely busy, but we always respond.
It's hard not to support your products and customers when you love what you do!
Custom Solutions
Geistnote specializes in recording cables, ribbon microphones, guitar cables, and DIY kits. We are an Authorized Dealer for: Evidence Audio, Lundahl, Cinemag, Edcor, and Sowter.
We offer a variety of DIY kits and assembled products. We also offer custom solutions for your ribbon microphone, pedal board, and cable needs. We have CNC and 3D printer capabilities.
Warranty
Geistnote offers a lifetime warranty for normal use on assembled cables. Foil, bulk cables, or any product sold as DIY is not covered in our warranty. Normal use does not include bending the cable in half. If a product malfunctions, please contact us for a RMA. A receipt of sales MUST accompany the cable. Shipping to and from Geistnote is a cost incurred by the customer.
Musician Owned and Operated
Kevin Geist, the owner, gigs in four bands at this time: TCC South Campus Jazz Big Band, Abandon City, Sun City, and Henry The Archer. Gigging frequently has allowed him to build a network of musicians to "road test" his cable assemblies and microphone modifications resulting in improved quality control and product ideas.